Skip to content
Core Commercial Roofing

Service detail: Storm response

Commercial Hail & Storm Damage Repair

In short

Hail and storm damage repair on commercial roofs across West Texas and the South Plains. We document every impact with photographs and a membrane rating, meet the insurance adjuster on site, and scope the repair or replacement to the actual storm damage. We will not coat or repair over undocumented hail fractures, because that hides the evidence and voids the warranty.

Clean, restored commercial flat roof surface after hail and storm restoration work
Hail exposure
High Plains corridor
Response
Same day for leaks
Adjuster support
On site meeting
Documentation
Photos and membrane rating
Repair first
When rated repairable
Fractured membrane
Replace, not coat

What it is

What hail and storm damage repair covers

Hail and storm damage repair is the documented response to a storm event that broke or stressed a commercial roof. We rate every membrane panel for impact, photograph the damage, and decide per panel whether to repair, restore, or replace. The work is driven by evidence, not by the ground view from a ladder.

The scope can run from a single welded patch on a hail-dinged seam up to a full tear-off when the deck is saturated. What it never includes is coating over impact fractures or repairing blind with no inspection, because both hide the damage an insurance adjuster needs to see and both void the warranty on the assembly below.

When it fits

When hail and storm damage repair is and is not the right call

Right call

  • +Impact documented before any repair is chosen
  • +An active leak that needs same day containment
  • +An insurer needs a scope backed by photographs
  • +A membrane rated repairable on core cuts
  • +Storm catch-up before the next season

Wrong call

  • -A fractured membrane you plan to coat over (voids warranty)
  • -A repair chosen from the ground with no inspection
  • -A saturated deck left untouched
  • -An adjuster decision awaited with no documented scope
  • -A sound roof you want refreshed (see coatings instead)

Storm response

Our storm process

  1. Step 01

    Document the damage

    Full roof walk, photographs, and a hail rating scored per membrane panel.

  2. Step 02

    Contain active leaks

    Tarp and temporary seal while the scope is set with the owner and insurer.

  3. Step 03

    Meet the adjuster

    Walk the roof together and align the scope to the actual storm damage.

  4. Step 04

    Repair scope

    Seam patches, puncture repair, and flashing renewal at the failure points.

  5. Step 05

    Replace decision

    Core cuts and membrane rating drive a tear-off or overlay when repair is not enough.

  6. Step 06

    Closeout

    Documentation pack filed, warranty status confirmed, and the next storm plan set.

Comparison

Repair vs replace after a hail storm

After hailRepairReplace
When to useMost membranes rated repairableFractured, saturated, or at second layer
Life added5 to 10 years15 to 25 years
Cost relativeLowHigher
WarrantyRepair warranty, original statusManufacturer system warranty

The decision is settled by core cuts and the membrane rating, not by the ground view.

FAQ

Hail and storm damage questions

How do you document commercial hail damage?

We walk the full roof, photograph every impact, and rate the membrane per panel as repairable, fractured, or requiring replacement. Core cuts confirm whether the deck below is dry. The report is what an adjuster works from, and coating or repair over undocumented hail fractures is not something we do, because it hides the evidence a claim requires and voids most warranties.

Should I repair or replace my commercial roof after a hail storm?

It depends on the membrane rating, the deck condition, and whether the roof is at its first or second layer. When core cuts show dry insulation and impacts are repairable, a targeted repair is the right call. When the membrane is fractured or the deck is saturated, coating over it is the wrong path and a tear-off or overlay is the honest answer.

Can you coat a commercial roof after hail?

Only when the hail did not fracture the membrane. A silicone or acrylic coating seals weathering and adds life, but coating over hail fractures traps water at the puncture, voids the coating warranty, and hides the damage from an adjuster. A documented inspection settles that question before any coating is proposed.

Will you meet my insurance adjuster on the roof?

Yes. We schedule the adjuster walk with you, bring the photographs and the membrane rating, and scope the repair or replacement to the actual storm damage. We do not inflate scope and we do not coat over undocumented damage, because the claim depends on honest, photographed evidence.

How fast can you respond to active storm damage in Lubbock?

For active leaks, we confirm the response window before dispatch and schedule a follow-up inspection when needed. For documented damage with no active leak we schedule the site visit and return with the scope. Travel time inside the Lubbock metro is short, and we will tell you the response window before we commit to it.

Which roof systems do you repair after storm damage?

TPO, PVC, EPDM, modified bitumen, built-up, standing seam metal, and spray foam. The repair method is driven by the system. Single-ply seams are welded, metal fasteners are renewed, and built-up patches are set in compatible asphalt. The survey settles the right repair for the system that is on the roof.

Next step

Get a condition report before you commit to a system.

Photographs, documented findings, and a written recommendation. Certificate of insurance available before contract.

Call nowRequest inspection